Mer Car Care Products

Terms and Conditions
   
 

 

About Us

 

Mer Products have built up an enviable reputation for customer service dedicated to your total satisfaction. If you have any suggestions or comments please email us at Sales@merproducts.com

Our Contact details:
Mer Products Ltd
Whitehead House, 120 Beddington Lane, Croydon, Surrey, CRO 4TD. United Kingdom
 
Phone:+44 (0)20 8401 0002
Fax: +44 (0)20 8401 0003
Email: CustomerServices@merproducts.com
VAT NUMBER GB 407 5566 45
Company Registration Number
1910148

 
Making A Purchase
 

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for the few details that we need to be able to satisfy the transaction.

We accept credit card payment.

We are currently unable to process internet orders from outside the UK.Our apologies for this inconvenience but please do not hesitate to contact us directly as we do offer an excellent mail order service.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax or post if you feel uncomfortable making use of our fully secured system.

 
Shipping, Handling and Tax Charges
  All prices on this website are in Pounds Sterling and include postage & packing and VAT at the current levied rate. If you order four or more products, a discount of £1.00 per item will be deducted when we fulfil your order and charge your credit card.

Delivery Schedule
  You can expect delivery of your order to you within 5 working days, but please allow up to 14 days.
 
Back Orders
  If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.
 
Refund and Return Policy
  In the unlikely event of non-delivery please allow 14 days from the date of your order in case it has been delayed. For damaged goods please return them within 14 days of receipt and we will replace them and refund your postage and packing costs.
 
Credit Card Security
  All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach the security of our offices. They are not held in clear text on any web site.
 
Privacy Policy
  Mer Products will not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item.
Click HERE for more information about cookies.
 
Disclaimer
  We cannot control your method of use or application of our products or the circumstances of their use. We will not accept any responsibility or liability for any malfunction, failure, damage, injury or loss or consequential loss that arises from the use of Mer Products Ltd products.
 
  NOTHING IN THE ABOVE AFFECTS YOUR LEGAL RIGHTS

 

 

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